"Communication is not universal." How the Slovo 21 project supported intercultural competencies in practice
The Slovo 21 project, titled Strengthening Intercultural Competencies, helped civil servants better understand people from different cultural backgrounds and manage the situations they encounter in their work. The project concludes this August. In this interview, Kateřina Kopečná, the project's lead methodologist, discusses the project's progress, her experience as a trainer, and why there is no universal guide to communicating with others.
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