"Communication is not universal." How the Slovo 21 project supported intercultural competencies in practice
The Slovo 21 project, titled Strengthening Intercultural Competencies, helped civil servants better understand people from different cultural backgrounds and manage the situations they encounter in their work. The project concludes this August. In this interview, Kateřina Kopečná, the project's lead methodologist, discusses the project's progress, her experience as a trainer, and why there is no universal guide to communicating with others.
"The main thing is a friendly atmosphere, a welcoming exchange of opinions, and building contacts between participants," explains expert Slavíková regarding the modern approach to training.
Lecturer and expert Veronika Slavíková has been collaborating on integration and other projects for the Slovo 21 association for over ten years. She is currently in charge of the project Strengthening Intercultural Competencies of OAMP Staff and Other Public Administration, Local Government, and Institutional Workers.
